Hi Kira! Ed here from the Open Dialogue team.

Thank you so much for writing this thoughtful review of your experience. It’s clear you took the time to read the onboarding slides carefully — you seem to have picked up on a lot of important cues that we are trying to coach people on in order to get the most from the program.

A lot of feedback from our community led us to create a new video-based onboarding experience, which includes two components:

1. How Open Dialogue Works: https://vimeo.com/318056094
2. 3 tips to get the most from Open Dialogue: https://vimeo.com/318055624

If you’re curious, take a look. I’d love to know if you think these do a better job of setting people’s expectations going into the app.

Thanks again for your time, energy and curiosity! Let me know if you have any other questions or feedback!